Community Supports, Daily Living Support, Forensic Care and Medium Term Accommodation

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Services/Community

Community Supports

Connect and thrive in your community

Flexible, session-based support to get out, connect and build real skills — at home, at TAFE, at the gym, at the shops, wherever your life actually happens.

Make a referral → 0492 972 044

Ways we support you out there

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01

Flexible drop-in support

Support sessions that fit around your schedule, at home or out and about.

02

Community engagement

Help to access social groups, recreation, volunteering and local events.

03

Life skills development

Practical support with shopping, cooking, budgeting and public transport.

04

Appointment and activity support

Reliable help getting to and taking part in appointments, education and work.

How it works

From first call to settled support

STEP 01

Initial consultation

We talk through your goals, interests and the kind of support that suits you.

STEP 02

Personalised support plan

A flexible plan built around your needs, preferences and NDIS funding.

STEP 03

Ongoing support and review

Regular check-ins so support keeps pace with your evolving goals.

Where support happens

Wherever your life actually is

Participant and team member laughing together at an event
Getting out — groups, recreation, volunteering and local events.
Team member holding up a participant’s artwork
Skills that stick — transport, shopping, cooking and budgeting.
Two team members posing in front of a balloon backdrop
Showing up — appointments, education and work, reliably.
Have questions?

Answers,
in plain English

Still unsure? Call us — we would rather have a five-minute conversation than send a brochure.

Flexible NDIS-funded sessions that help you engage with your community, attend appointments, develop life skills and build social connection — without live-in support.

Any participant with community participation or capacity building funding in their plan. These supports suit people living at home, independently or with family.

SIL provides rostered support in your home, often 24/7. Community supports are session-based and focused on community access and skill building.

Yes. Support plans are reviewed regularly and adjusted to match your goals, interests and needs.

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Participants, families, support coordinators and hospital teams — one form, one business day, a straight answer.

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Services/Daily living

The small things,
handled together

Practical, gentle help with the everyday — cooking, cleaning, shopping, appointments and admin — so your energy goes into the parts of life you actually care about.

Start a conversation → 0492 972 044
Close-up of a participant painting a detailed, colourful design
From two hoursa week, upwards
Same workerwho remembers how you like it

What this support includes

In practice
01

Household tasks

Help with cleaning, laundry, cooking, shopping and running your home.

02

Routines and appointments

Support to stay organised and get where you need to be, on time.

03

Exactly as much as you want

From two hours a week to daily support — always your call.

04

Consistent staff

Familiar faces who know how you like things done, and remember.

How it works

From first call to settled support

STEP 01

Tell us what would help

A short conversation about the tasks that get in the way of your week.

STEP 02

Match and schedule

We match a worker to you and set a routine that suits your life.

STEP 03

Adjust as you go

Regular check-ins so the support keeps fitting as things change.

Support worker holding up a colourful painting
Team member at a community event with balloons in the background
What you can expect

The same team, the same standard, every shift

✓Matched, consistent staff — not a rotating roster of strangers
✓A named team leader or coordinator who is accountable to you
✓Progress notes and data shared with your care team weekly
✓Honest communication with you and your family, even when the news is hard
Have questions?

Answers,
in plain English

Still unsure? Call us — we would rather have a five-minute conversation than send a brochure.

Assistance with daily life sits under Core supports in your NDIS plan. We will read your plan with you before anything is signed.

Yes. You meet workers before support starts and can ask for a different match at any time, no awkward conversation required.

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Ready to talk it through?

Participants, families, support coordinators and hospital teams — one form, one business day, a straight answer.

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Services/Forensic

Forensic Care

Specialised support for complex needs

Our forensic care services support participants with disabilities who are involved with the justice system or present complex behaviours of concern — with structure, rigour and genuine respect.

Risk assessed
before we accept
PBSP led
coached weekly
Multi-agency
justice, health, NDIS
Send a referral →
Team member holding up a painted canvas
Specialist placement

What the model covers

Scope of support
01

Specialised care plans

Tailored to individuals with intellectual or developmental disability, mental health conditions or behaviours of concern.

02

Behavioural management

Evidence-based strategies to reduce restrictive practices and manage risk safely.

03

Integrated support

Close collaboration with legal, medical and psychological professionals for a holistic approach.

04

Safe environments

Secure, supportive settings designed around the specific needs of forensic participants.

How it works

From first call to settled support

STEP 01

Referral and initial assessment

We take referrals from justice partners, hospitals and coordinators, and complete a thorough risk assessment.

STEP 02

Individualised care planning

A comprehensive plan addressing behavioural, medical and psychological needs.

STEP 03

Specialist staff assignment

Trained forensic care specialists matched for consistency and safety.

STEP 04

Ongoing monitoring and review

Regular reviews with all stakeholders to track progress and manage risk.

Support workers and participants sharing food at a group table
How risk is held

Structure first, so freedom can follow

01 Assessed before we acceptA structured risk assessment covering health, behaviour, environment, staffing and transport — completed before a placement is agreed.
02 The plan is the practiceThe behaviour support plan is implemented as written and coached weekly with the team on shift.
03 Restrictive practices reduceOnly where authorised, recorded and reported every time, reviewed with the practitioner with reduction the stated goal.
04 Everyone in the roomRegular review with justice, health, coordinators and family, so no one is working from old information.
Have questions?

Answers,
in plain English

Still unsure? Call us — we would rather have a five-minute conversation than send a brochure.

Specialised support for people with disability who have had contact with the criminal justice system or who present complex behaviours of concern, delivered with structured risk management and experienced staff.

Typically participants with intellectual, physical or mental health disability who have justice involvement, or whose behaviours require a specialist, highly structured support model.

Through positive behaviour support plans, trained staff, clear escalation pathways, environmental design and regular multidisciplinary review — always aiming to reduce restrictive practices.

Rehabilitation and positive behavioural change, so people can live fulfilling lives while managing their disability and minimising risk to themselves and others.

Yes. With the right support many participants transition back into community living, and our team plans deliberately toward that outcome.

Explore other supports

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Ready to talk it through?

Participants, families, support coordinators and hospital teams — one form, one business day, a straight answer.

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Three team members standing together in front of a balloon backdrop
Two team members wearing “Your goals. Your life. Our support.” T-shirts
Services/MTA

Somewhere good to land, while the next home is sorted

Our Medium Term Accommodation gives you a comfortable, fully supported place to live for up to three months while your longer-term housing is confirmed.

90
days of funded stay
Core
budget it draws from
Day 1
we start on the next home

What the model covers

Scope of support
01

Flexible temporary housing

Furnished accommodation for up to three months, between longer-term options.

02

Ongoing support

Continuous assistance from our staff to settle in and manage daily life.

03

Comfortable, accessible homes

Well-maintained properties designed to be welcoming and functional.

04

Stability and continuity

The same standard of care throughout your transition period.

How it works

From first call to settled support

STEP 01

Referral and assessment

We assess your needs and identify the most suitable accommodation.

STEP 02

Placement and settling in

Our team helps you move in and adjust with full support in place.

STEP 03

Ongoing care and planning

Continuous care while we work toward your long-term housing goal.

Support worker and participant painting together
Participants and support workers seated at a long table during a group activity
What you can expect

The same team, the same standard, every shift

✓Matched, consistent staff — not a rotating roster of strangers
✓A named team leader or coordinator who is accountable to you
✓Progress notes and data shared with your care team weekly
✓Honest communication with you and your family, even when the news is hard
Have questions?

Answers,
in plain English

Still unsure? Call us — we would rather have a five-minute conversation than send a brochure.

MTA is funded under Core supports. The NDIS generally requires evidence that you have a confirmed home to move into once MTA funding ends, and funding is time-limited.

The NDIS must consider MTA reasonable and necessary — for example when leaving hospital, aged care or a custodial setting, or when your current housing is no longer available or suitable.

We work on the next step from day one — whether that is SIL, private rental with drop-in support or a return home — so the end date is never a surprise.

Explore other supports

All services

Ready to talk it through?

Participants, families, support coordinators and hospital teams — one form, one business day, a straight answer.

Participants and support workers painting together around a table
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Your routine, your way
Services/Community

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Services/Forensic

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Risk assessed
before we accept
PBSP led
coached weekly
Multi-agency
justice, health, NDIS
Send a referral →
Specialist placement
Services/MTA

Somewhere good to land, while the next home is sorted

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90
days of funded stay
Core
budget it draws from
Day 1
we start on the next home
Services/Daily living

The small things,
handled together

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From two hoursa week, upwards
Same workerwho remembers how you like it

What this support includes

In practice
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Ways we support you out there

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What the model covers

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How it works

From first call to settled support

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What you can expect

The same team, the same standard, every shift

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Dignity is not a value on a wall. It is how the shift is run.

You set the order

Your routine is written down step by step, in your words, and every worker follows it.

Nobody is rushed

Shifts are rostered with enough time, so personal care never happens against a clock.

Preferences are the plan

Gender of staff, language, cultural and religious needs are recorded and honoured.
Where support happens

Wherever your life actually is

Getting out — groups, recreation, volunteering and local events.
Skills that stick — transport, shopping, cooking and budgeting.
Showing up — appointments, education and work, reliably.
How risk is held

Structure first, so freedom can follow

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Have questions?

Answers,
in plain English

Still unsure? Call us — we would rather have a five-minute conversation than send a brochure.

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Explore other supports

All services
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Ready to talk it through?

Participants, families, support coordinators and hospital teams — one form, one business day, a straight answer.