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Your goals.Your life.Our support.
A life that
looks like yours

Melbourne NDIS provider for SIL and complex care

Built around your routines, your people and the things you actually want to do.

One business day referral response
Matched staff who stay with you
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Melbourne
based and operating
Complex care
specialists
NDIS
registered provider

Registered NDIS provider in Melbourne offering Supported Independent Living (SIL), complex and high intensity support, Medium Term Accommodation (MTA) and hospital discharge support.

Areas we support: Melbourne's north (Thomastown, Epping, South Morang, Wollert, Craigieburn, Doreen, Woodstock, Donnybrook, Preston, Reservoir, Coburg) and west (Footscray, Maidstone) and beyond.

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What we promise
Your goals.
Your life.
Our support.
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Three sentences we hold ourselves to. Every plan starts with what you want your week to look like — the support is built to fit around it.

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Why we exist

We started My Support and Care because too many people were being handed a roster instead of a relationship. So we built the opposite: small, matched teams who know your coffee order, your triggers, your Saturday plans — and stay.

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What we do

Seven supports.
One team who knows you.

All services →
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Complex & high-intensity care

The supports other providers say no to

Tracheostomy, PEG, epilepsy, behaviours of concern, forensic and hospital-discharge pathways — properly staffed, with senior support on call 24/7. Tap a point to see how it works.

Explore complex care →
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Included as standard

Things other providers bill for

For 24/7 complex care participants, all of this is part of the support — no establishment fees, no surprises.

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Reviews

What people say matters to us.

Supporting someone means earning their trust — and the trust of the people around them. Here's what participants, families and support coordinators have shared about their experience with My Support and Care.

5.0 ★★★★★ from 13 Google reviews

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★★★★★ Verified Google review

Trust is not something we ask for. It is something we earn through every shift, conversation and follow-up.

Good to know

Questions,
answered plainly

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John talking about his experience with My Support and Care John's story Filmed with consent
In their own words

The people we support tell it best.

Hear directly from participants and families about their experience with My Support and Care — in their own words.

Watch their stories
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Let's talk about
what you need

Participants, families, support coordinators and hospital teams — send us the details and our Melbourne team responds within one business day.