Frequently asked questions!

Here are some frequently asked questions to us by our clients. If the following FAQs don't answer your questions, please get in touch with us to get more information on any services you'd want to know more about.

Who do you provide your services to?

We Provide our services to NDIS participants who are self managed or plan managed.

What services do you provide?

We provide Assistance with daily life, Transport, Assistance with social and community participation, Supported Independent Living (SIL), STA/Respite and many more.

Find out more about our services here.

How do we contact you?

You can contact us directly by phone on 0420375520 or by
Email:- info@mysupportandcare.com.au Or simply click here and it will take you to our contact page.

What are your pricing?

We offer various range of services and the pricing are within NDIS pricing guidelines. We do not have extra hidden charges or anything that is not mentioned in the service agreement. Please get in touch with us to discuss your pricing option.

Do you have all necessary training and qualifications?

We have all the necessary requirements ticked off and not only limited to NDIS Screening check, Police check, Working with Children Check, Vaccine and Flu shots, Cert III in individual support (Ageing and Disability), Working rights, First Aid and CPR, Manual handling, Hand hygiene, NDIS Workers module, driving license and vehicle, Insurance and more.

Do you charge for service agreement/ Establishment fee?

No, We do not charge our clients for service fee or establishment fee. We do not have any hidden cost that would come as a surprise. Anything we would charge would be mentioned clearly in our service agreement and we will make sure you completely understand the terms before you sign anything.